Tesco Opticians in Chineham, England Closed now

Reviews about Tesco Opticians

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  2017-12-26, by dimitris iliopoulos
  Worst customer service I have ever experienced. One star because I can't give ZERO After three months I quitted trying to get my contact lenses prescription. First appointment was confirmed by text message the evening before the appointment, but when I went there apparently there was a problem and they didn't have my number or mail to contact me. The appointment was rescheduled as these things ‘’could happen to anyone’’. Then I had my eyes tested. The optician was really good and professional. The lenses for my prescription were not available so I had to wait a week. After two weeks I had to call to ask what happened and apparently had just arrived and I was told I can go anytime during Saturday. I asked specifically if an optician will be there as they had made clear that only opticians do that. I went there but apparently no opticians after 1:00p.m (if I remember correctly). So I had to go back after a week and have them fitted which went alright. Another optician was there who was again really professional and helpful. I was told I have to come back after a week to check how my eyes are reacting when I wear lenses for long hours and I was given an appointment after a week. This appointment of course didn't happen but this time they called me to cancel it. That was the last drop. I went there I asked for a refund and this was the first time that someone apologised!! from the stuff and they promised that I will get my prescription via email when the optician is back since I was going on holiday and by the time I would be back I would have been wearing the lenses for about a month. Guess what? I never got the prescription but I couldn't be bothered even to go and ask back for my money. I will just know better next time.